Over the course of this year, you will spend a great deal of time on grounds, in class, listening to lectures, participating in group activities and service projects. You will also spend many hours in our community meeting new people, and learning about yourself and the world around you. You will have various opportunities to become involved and engaged in the community and we hope that you take full advantage of those opportunities! You will experience a lot over the course of a year and it is what you do with that experience that matters the most.
By focusing on the total student experience, we reinforce the students' educational goals, as well as our commitment to community service and development. Through cultural and developmental programs coordinated by our staff, residents can participate in a wide variety of activities, including seminars, community outreach programs, social events, and service projects.
There are many staff members here to help you throughout the year. There are a number of professional staff members as well as Community Assistants who live on the property and work closely with the residents. They are here for you and one of their main roles is to be available for you and to spend time getting to know you. Also, they help with communication between you and the professional staff, make sure there are activities and things to do, and help with ensuring the safety of the building.
The clubhouse/community area is the place to go for great amenities. Most of the events and activities hosted by the community take place in and around the clubhouse/community area. All rules governing common area amenities will be enforced by management and are subject to periodic review and revision. Equipment for the game room is located in the community office. Residents should bring their ID to the office in exchange for equipment. The facilities available at the community are for the exclusive use of community residents. A resident must accompany any guests at all times. The maintenance and care of these facilities is every resident's responsibility; therefore, abuses may result in facilities closing. Please report all repair needs or problems to the community office.
For your comfort while studying, socializing, or watching TV, the community has provided furniture in the clubhouse/community building and patio area. This furniture is meant to stay in the designated areas so that all residents may enjoy its use. Please do not take the public area furniture into your room; there will be a moving charge for removing furniture from any public area. All missing furniture should be reported immediately to community personnel to assist in recovering the missing furniture.
All packages will be delivered directly to the resident's door by the carrier as long as a unit is listed. Residents receiving packages too large for mailboxes can pick them up in a parcel locker located within the mailbox bank or in the GrandMarc Leasing Office. We reserve the right to refuse any package that is too large for our office or is considered suspicious or hazardous in any way.
A business center is offered for the convenience of residents. It is located within the internet cafe and has computer terminals with Internet access and printer capabilities. You must supply your own paper and be familiar with needed software as technical assistance is not always available. Eating and drinking is not permitted in this area. Please report any problems to the office immediately.
The fitness center is located in the clubhouse area. No food is allowed in the fitness center. Please limit drinking to water only while in the fitness center. Proper athletic attire is required. Shirts and shoes must be worn at all times. Please report maintenance problems to community personnel immediately. Do not repair equipment yourself. Use equipment in the manner in which it was intended. Use of the fitness center is at your own risk. Anyone beginning an exercise program should consult a physician first.
The hot tub is designed and intended for relaxation. The hot tub may be easily contaminated by improper use, which may cause skin irritation and/or infection. The area may close occasionally for maintenance purposes and during specific community repair projects. Please bring proper ID with you to the pool. Only residents and their guests are permitted to use the hot tub. Residents must accompany guests at all times. There is a health risk for small children and pregnant women due to high temperatures. Please consult your doctor before use.
The leasing office is located in the clubhouse/community building. Leasing office staff is available to help residents with renewing resident leases/license agreements, collecting rent payments, answering questions about the lease/license agreement, and addressing issues as needed.
Each resident is assigned a mailbox. Mailboxes may be shared by multiple residents. Mail is delivered daily except Sundays and holidays. Notification of packages and special deliveries will be placed in the mailboxes. Your address should read as follows: 301 15th Street Northwest, Apt (number), Charlottesville, VA 22903.
You will not receive a bill or invoice for any installment amount due. We do not provide payment slips, payment reminders, etc. It is your responsibility to make the payments by the third day of each month at 10AM as agreed upon by referring to your copy of the lease agreement to avoid late fees. Pay online, deliver the payments to the office, or mail the payments.
Each payment is an installment amount agreed upon in your lease agreement and not a particular month’s rent. Our installment amounts are never prorated. If you do not make the payments by the designated due date, you will be assessed a late fee. Payments that are mailed must be received by the due date, regardless of postmark, to avoid late fees.
Payments are due on the first day of the month and late on the third say of the month at 10AM. You may pay the rent at the community office or take advantage of one of our online options if offered at your community.
You may pay your rent online by credit card or eCheck. You may also pay your rent by check, money order, or cashier’s check. Cash is not accepted.
Any eCheck payments will be deducted from a checking account. There are two options for eCheck: the first option is to make a one-time payment at an amount specified by you; the second option is to set up recurrent monthly payments (ACH Payments) that are automatically processed on the first business day of each month. There will be a fee associated with each transaction.
Accepted credit card payments may be made on a one-time basis or set up recurrent monthly payments. This service may include a convenience fee for each transaction.
If your rent payment is received after the date specified on the lease agreement (10am on the third day of the month), you will be charged late charges as stated in the lease agreement. A returned check fee of $30, plus all applicable late charges will be assessed on all checks returned by a bank for any reason. Returned checks must be redeemed by money order or cashier’s check within 48 hours of notification. Late charges will be charged from the first late day. After two returned checks, we will no longer accept checks for your rent payment or any other charges owed.
It is your responsibility to ensure that all rent payments and other charges are paid on a timely basis. All monies received from you will first be applied to any outstanding debts such as delinquent rent, late fees, NSFs, utilities, charges for damage repair, etc. Any remaining monies will then be applied to the current month’s rent. If any amounts are deducted to cover a balance, your current month’s rent will not be considered paid in full and late fees will be assessed.
Payments may be made after hours by dropping off your check, money order or cashier’s check in the night drop at the community office. Be sure to include your name and unit number on the check, money order or cashier’s check to ensure timely processing. If late charges are applicable, they will be assessed to your account and/or the payment returned. We have the right to refuse any payment that does not pay your balance in full.
Periodically surveys are distributed to the residents in an effort to solicit feedback about your experience. Surveys provide you with an opportunity to assist us in providing the best experience possible.
Study lounges are available in the community clubhouse. Lounge areas are reserved for studying. The study lounge is open 24 hours a day. We ask that noise in the lounge areas be kept to a minimum.
The pool is open daily weather permitting. Please be advised that the pool is not designed for diving. Pool furniture is not to be removed from the designated area. Any pool furniture found in a unit will result in a $25 per item fine. Personal flotation devices or rafts may not be permitted in the pool area. The area may close occasionally for maintenance purposes and during specific community repair projects. Please bring proper ID with you to the pool. Only residents and their guests are permitted to use the pool. Residents must accompany guests at all times.
For your movie and television viewing pleasure, a large projector screen television with theater-style sound is available for use in the community building. This room may be reserved for special events by contacting a community staff member.
Access to snack and drink machines is for your convenience. Machine malfunctions and any loss should be promptly reported to the office.
In order to comply with local fire codes (which are created ultimately for your own protection and safety), certain policies apply toward the condition of your unit. In addition, decorating guidelines have been established in order to prevent damage to the units.
All furnished units are to remain furnished, with beds on the frames and furniture on the floor (e.g., no beds on top of desks or dressers, no desks or dressers stacked or turned on end). For safety reasons, cinder blocks are not permitted. Furniture may be rearranged in your unit provided it is returned to its original position prior to check-out.
The following must also be adhered to:
Residents are responsible for the condition of their unit and all furniture. Any repairs needed within units must be performed by authorized maintenance personnel. Residents will be charged for the repair of any damages upon vacating the unit.
In order to reduce maintenance problems with dishwashers, the following guidelines should be used: scrub dishes first, especially if it will be a few days before you run the load. Be sure the product is advertised as an automatic dishwasher detergent, not one for hand-washing dishes. Once a month, pour a cup of distilled vinegar in the dishwasher and run it empty two times.
Each apartment is equipped with a food waste disposal in the kitchen sink. Please use common sense when operating this appliance. Care and Operating Instructions: do not insert hand into disposal. Turn on cold water full flow (water should remain on during complete disposal operation and for a sufficient time after grinding is completed to ensure all waste is flushed away). Turn the switch to the “On” position to start disposal. Feed the food waste into the disposal while it is running; do not dispose of huge quantities at once! Charges may apply if glass or metal is found in your disposal due to improper use. Do not turn off the motor or water until grinding is complete.
All garbage must be properly bagged and placed directly into the trash chute or dumpsters. Storing garbage in units, hallways, or stairwells is not permitted. Any resident found improperly disposing of trash will be fined $25 per bag/box of trash.
Residents should use the chute only for small bundles of common household trash. Trash must be bagged and tied tightly in bundles that are small enough to fit easily through the opening; and heavy enough to drop all the way down. Do not put anything down the chute that might get stuck in the chute. Loose, light items may get stuck inside the chute unless they are secured inside tightly tied bags of bundled trash. The chute must not be used to dispose of hazardous or flammable materials or anything that is wet.
DO NOT pour any liquids or drop loose food waste down the chute. These will stick in the shaft may cause foul smells and health hazards.
Efficiency of your heater is dependent upon complete air circulation. It is important to keep all vents in every room open. In addition, please ensure that return air vents are left unobstructed. If you wish to request a new furnace filter, please submit a maintenance request. We will request that your heater be set to at least 65 degrees anytime the unit is left unoccupied during the Winter months.
It is the responsibility of residents to replace all standard light bulbs; however, if the bulb is under a glass cover, please submit a maintenance request and have the bulb on hand. Please submit a maintenance request if any florescent light bulbs need to be replaced in your unit.
All maintenance concerns in your bedroom, your unit, or elsewhere on the community should be reported to the office or the CA during regular business hours or submitted using our on-line maintenance request form. Please provide us with all the information pertaining to your maintenance request in order for us to most efficiently respond to your issue. For emergency maintenance issues, our maintenance staff is on call. After regular business hours you should contact the community’s answering service or CA On-Call. Please use good judgment when deciding to contact staff after hours. Examples of maintenance emergencies include: flood, broken window in a first-floor unit, front door lock malfunction. In the event of a fire, please contact 911.
Upon submission of the request, the maintenance staff will undertake corrective measures as quickly as possible. You will be notified when the work has been completed or if more time is needed to correct the situation.
The smoke detectors in your units are very sensitive. When taking a shower, close the bathroom door and turn on your bathroom vent to ensure the steam does not affect the detector. When cooking, be sure to use the fan above the stove. If your detector makes a chirping sound, it means the battery is low. Complete a work order as soon as possible to have the battery replaced. Any time a smoke detector sounds an alarm, you should respond to it as an emergency and proceed in a safe manner. Never disconnect the smoke detectors. Sometimes you may experience a “false alarm.” The smoke detectors may be set off by dust, an insect or just may need routine cleaning. Opening the front door and windows (to allow fresh air into the unit) may stop the false alarm. Tampering with firing safety equipment is a violation of state and federal laws and will result in fines, eviction, and possible arrest.
Do not flush paper towels; they do not degrade. Never flush feminine hygiene products, regardless what the packaging states. If your toilet does overflow or clog up, turn off the water supply immediately. There is a water shut-off valve next to the toilet on the lower left side of the wall. Residents are required to plunge their own toilet prior to calling in maintenance. Residents will be responsible for any toilet damages/overflows that are the result of improperly disposed articles.
We respect your right to privacy. Without prior written consent, no one is given access to your unit. However, our staff may enter your unit as follows:
Except in cases of emergency and as required by law, we will provide you with reasonable written notice of our intent to enter and entry will be during normal business hours. You may be present; however, entry is not conditioned upon your presence. In case of emergency, we may enter the unit at any time without prior notice. In such situations, you do not have the right to refuse to open a door and you must allow access.
You and your roommates will be responsible for establishing electric service with Dominion Virginia Power. You will be billed and must pay your electric bill directly to Dominion Virginia Power. You and your roommates are jointly liable for the payment of your electricity. You are required to place the electricity in your name by move-in day or you will be in default in accordance with the terms of the lease agreement. The utilities must remain on, and in your name, until the end of the lease agreement. You will be responsible for penalties, processing fees and damages resulting from utilities being turned off prior to the end of the lease agreement.
Whenever you save energy, you not only save money, you also reduce the demand for such fossil fuels as coal, oil, and natural gas. Less burning of fossil fuels also means lower emissions of carbon dioxide (CO2), the primary contributor to global warming, and other pollutants. You do not have to do without to achieve these savings.
The average American produces about 40,000 pounds of CO2 emissions per year. Together, we use nearly a million dollars worth of energy every minute, night and day, every day of the year. By exercising even a few of the following steps, you can cut your annual emissions by thousands of pounds and your energy bills by a significant amount. These steps include:
The utility closets housing water heaters and HVAC equipment are not to be used for storage.
Current residents must make every effort to welcome a new roommate as long as there are empty bedrooms or bed spaces in the unit. It is a violation of your lease agreement to tell a potential roommate that you do not want a roommate or that there are no vacant beds. It is also a violation of your lease agreement to double occupy a bed space that is not previously designated for such occupancy. You may have the opportunity to lease open bed spaces. Please contact the office for more details.
Laundry facilities are provided in each unit for your use. All appliances should only be used in the manner for which they were intended. No dying of fabric or other materials is ever permitted. In the event you should need instruction on how to use the machines, please contact a property CA.
It is important that the window screens and blinds remain in good functional condition. They are not to be removed, tampered with, and/or detached in any manner. Any damages found to your window screen, not listed on your move-in conditions form will result in a damage charge.
GrandMarc at the Corner has a strong commitment to safety; to make it work, you must also have this commitment. We have adopted instructions and procedures to follow in emergency situations; please be aware of these and understand their importance.
We work closely with local police and fire departments and are constantly evaluated to ensure that we continue to provide the safest living environment possible. Please respect these regulations as you would any others. If you do not understand any of these regulations and suggestions, please ask your CA for clarification. Please think safety at all times.
Residents should maintain an emergency supply kit in his/her unit consisting of a three-day supply of water, non-perishable food, closed toe shoes, a flashlight and fresh batteries, a battery operated radio, gloves and any medication that might be required by the resident. At the sign of an earthquake, residents should immediately seek cover and when safe, should evacuate the building.
Fire warning devices and safety equipment are to be used only in case of emergency. The sounding of a fire alarm should be taken seriously and residents should proceed according to the instruction posted in and about the community. The intentional sounding of an alarm outside of an emergency situation will be considered a criminal offense and the person or persons responsible will be treated accordingly.
Multiple outlet “octopus” plugs are not permitted. Surge protector power strips with circuit breakers are permitted. All extension cords must be of the grounded, three-prong type and be UL approved. Live holiday decorations such as trees/wreaths are prohibited. Hot plates, candles, incense, space heaters, cooking grills, lighter fluid, and other combustibles are prohibited due to the increased risk of fire hazard. For more information, please refer to the rules and regulations portion of your lease agreement.
If there is a fire or the alarm sounds, feel your door with the back of your hand before exiting. If it is cool, exit the unit, close the door, and proceed to evacuate the building. If the door is hot, don’t open it; fill any cracks with wet towels, signal from your unit by hanging a sheet out your window and wait to be rescued by the fire department. Upon leaving your unit, close your door. If smoke is present in the breezeways, lie down and crawl to safety; fresh air will be near the floor.
After you have exited, please be sure to move away from the building in order to avoid falling debris and to give the fire department personnel room to operate. Notify a member of the community staff upon exiting the building. The fire department will give an “all clear” when it is safe to re-enter the building. Finally, for safety sake, always let your roommate know where you are, a practice commonly known as the buddy system.
In the event of fire, residents should proceed away from the community and meet in the parking lot at the furthest point from your building. You are required by law to evacuate the buildings when the alarm sounds. Failure to do so is not only dangerous and illegal, but it also may result in criminal prosecution and the initiation of eviction proceedings. Persons involved in tampering with smoke detectors, extinguishers, sprinklers, or any of the protective casings around the fire safety equipment will be subject to criminal prosecution. Upon your exit, please report any information that you know to the CA (e.g., the location of the fire).
A hurricane watch is issued when a storm threatens to hit the area within 24-36 hours. A hurricane warning is issued when a storm is expected to hit a specific area within 24 hours. In the situation that a hurricane warning is in effect, you should follow these steps:
Know the difference between a tornado watch and a tornado warning. A tornado watch simply means that conditions are favorable for the formation of a tornado. A tornado warning is issued when a tornado has actually been sighted or is indicated on radar.
In the situation that a tornado warning is in effect, you should open your unit windows approximately ½ inch. Doing this will relieve internal pressure and lessen the possibility of injury should a tornado strike. Go to your bathroom. The safest place for you to stay during the tornado warning is in your bathroom. We suggest you take a portable, battery operated radio with you to keep you updated on the current status of the tornado. Once the tornado warning has been lifted, the immediate danger is over and you may resume normal activity.
In areas where winter storms may be particularly severe, you should begin making plans in late fall for the coming winter. We recommend having the following items on hand before the storm season arrives: battery operated radio and spare batteries, fully charged cellular phone, flashlights with spare batteries, snow and ice removal equipment, and a fully stocked first aid kit.
Personal safety measures are just as important to your well-being as those previously mentioned. Crimes, injuries, and personal assaults all occur outside of our control, but there are steps that may be taken to decrease your likelihood of being a victim. Your unit has a dead bolt lock so that it cannot be opened without a key. Please keep your room door locked at all times.
Tips on Preventing Auto Crime:
Please be aware that the community takes many precautions to maintain the safest living environment possible, but we are not liable for any losses or damages that may occur to your personal property. If you are a dependent, you may be covered under your guardian’s personal property insurance.
The community takes many precautionary measures in attempting to aid the well-being of our residents. These include: strongly urging you to keep your apartment/suite and bedroom locked at all times and having an extensive preventive maintenance program designed to detect and cure any problem areas throughout the physical facility. We strongly recommend that you obtain personal property insurance for all of your valuables.
Thank you for taking time to read the community’s resident handbook. Please remember that you are an important part of our community and we hope you invest time and interest in keeping our community a great place to live!
You agree that we do not promise, warrant or guarantee the safety and security of you, your guests or your personal property against the criminal actions of other residents or third parties. Furthermore, we shall not be liable for any damage or injury to you, your guests or your personal property or to any person entering the Apartment or the Community, for injury to person or property arising from theft, vandalism or casualty occurring in the Apartment or the Community. You agree to indemnify and hold us harmless from all claims, costs, and expenses arising from injury to person or property to you or any of your guests regardless of the cause, unless the injury is due to our negligent or intentional conduct.
You have the responsibility to protect yourself and to maintain appropriate insurance to protect you and your belongings. It is a fact that no security system, including video cameras, controlled access gates, courtesy patrol services or electronic intrusion safety devices, can guarantee protection against crime. We do not monitor any security video cameras or other photographic surveillance that may be installed at the community. As to any and all security measures taken at the community, you may not rely for your personal safety upon any measures we may take to secure the building/s. Even elaborate security systems are subject to mechanical malfunctions, tampering, human error or personnel absenteeism, and can be defeated or avoided by clever criminals. Further, repairs to such devices cannot always be completed immediately. Therefore, you should always proceed on the assumption no security systems exist.
You acknowledge that you have read, understood and agree with the above notice. You have received no representations or warranties, either expressed or implied, as to the overall safety of the Apartment and Community and/or any security system at the Community. We have not in any way stated or implied to you that the security of person or property is provided, promised or guaranteed or that the Community was or will be free from crime.
For the purpose of this paragraph, Owner shall include EdR, its officers, agents and employees.